BeyondTech
BeyondTech

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Requirement:   Appication Support
Job Description:  

Main Objectives & Purpose:                                                            

Position Objective:

• To provide application support for BP2S applications with at least 3-4 years hands-on experience  with support. 
• Must have experience in supporting applications using Oracle database(PL/SQL, SQL), Unix, Shell Scripting, usage of tools like TOAD
• Inclination to understand and learn application/business functionality
• Fast learner  & Team player
• Ability to work in tight deadlines.
• Flexible to work in rotational shifts including night shift
05:00 – 14:00, 12:30 – 21:30

Roles and responsibilities:

• Monitoring, Trouble shooting and Supporting the day to day activities
• Adherence to documented procedural standards.
• Fully responsible for delivery of key feeds within the agreed SLA.
• Escalate issues which cannot be resolved by the Analyst, in a timely manner.
• Have a strong Customer Focus in order to provide a professional support service to both internal and external cliental.
• Flexible approach to working hours to meet the demands of the team. Will be required to work shift work.
• To assist with the streamlining of the support area i.e. suggesting where procedures can be improved without the introduction of risk.
• Maintain Knowledge base and share experience with support team members.
• Use business and application knowledge to investigate issues raised and assist in the production of Incident reports, which form part of the shift handover.               

                                                                                                           

KEY COMPETENCIES REQUIRED:                                                     

Years of Experience:  3+                                          

Must have technologies (Hands on experience)                                                              

Mandatory Skills                                                                                                                 

Oracle - SQL, PL/SQL – 3years Experience                                     

Unix/Linux - 3years Experience                                                         

Shell Scripting - 3years Experience                                                   

 

Good to have skills

ITIL

TOAD

If interested, please share your updated resume.

Job Location :   Chennai
Required Experience :   3 to 6
Required Education :  
Job Posted on :   07-12-2016
Anchor :   Gita
Email ID :   gita@beyondtech.asia
Contact No :   +91-4442932900
Email Resume To :   gita@beyondtech.asia
     
   
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